Brand Overview
Golden Winner slot machines is an online casino brand established in 2018 by a company with headquarters located in Malta. The casino offers games to players worldwide, excluding those in restricted jurisdictions such as the United States. With a sleek and modern website design, Golden Winner appears to be geared towards providing an entertaining gaming experience.
Registration
Registering for an account at Golden Winner involves a straightforward process:
- Click on "Create Account" located on the top right corner of the website.
- Fill in the registration form with basic information: name, email address, password, play for free and date of birth.
- Provide additional details such as preferred currency (Euro or Pound) and promotional offers to receive.
- Verify the email account by clicking on a confirmation link sent from Golden Winner.
Account Features
Once registered, players gain access to several account features:
- Game Lobby: showcases available games across different categories
- My Account section allows for updating personal details and managing deposits/withdrawals
- Favorites function enables easy tracking of preferred games
The platform also offers options for creating sub-accounts or adding new players.
Bonuses
Golden Winner has a bonus system in place to reward both newcomers and existing customers. These include:
- Welcome Offer: a one-time match deposit up to €100 plus 10 free spins on chosen slot machine
- Daily Reload Bonus of 50% (up to €200) for slot games played within the previous day
Recurring bonuses are not detailed.
Payments & Withdrawals
For both deposits and withdrawals, Golden Winner accepts:
- Mastercard credit/debit cards: a minimum deposit is set at £10 while withdrawal fees begin from £2
- Skrill e-Wallets
- Neteller e-Wallets
Withdrawal times are determined by the chosen payment method: for debit/credit cards, it takes 24-48 hours, and up to 5 business days for e-wallet services.
Games & Categories
The game library features over 500 titles developed primarily from:
- Microgaming (75 games)
- NetEnt (50 games)
- Playson (30+ slots)
- Realistic Games Ltd.
- Oryx Gaming
- and a few others
Some notable categories include:
- Slot Machines: traditional fruit-themed to more complex video slot machines like Reel Rush 2 by Thunderkick
- Progressive Jackpot Slots offering substantial prize pools as seen in progressive games from Microgaming’s Mega Moolah network.
Games can also be sorted alphabetically or based on popularity, provider name (with option of filtering all providers).
Mobile Version
A dedicated mobile website version is accessible directly through desktop browsers using standard HTML 5 features without the need for third-party apps. The responsive design adjusts itself to smaller screens while still retaining essential functionalities and features from the original online platform.
Security & License
Golden Winner has implemented measures ensuring player data security:
- SSL (Secure Sockets Layer) encryption technology is employed by trusted providers
- An external auditor, GLI Limited, periodically evaluates fairness and randomness of gaming outcomes
Their Maltese license (#MGA/CRP/108/2006, Class 1 & 2 for casino services), managed by Malta Gaming Authority (MGA) demonstrates compliance with European regulatory standards.
Support
Player Support is available through various channels:
- Live Chat: quick response times for basic issues
- E-Mail support (info@goldenwinner.com): answers inquiries on deposits, withdrawals and more complex game-related topics
Players may also refer to detailed FAQs sections dedicated to multiple topics within the website.
UX & Performance
The overall gaming experience at Golden Winner is intuitive with fast page loads. Features for managing personal details are accessible throughout user account navigation menus. Player feedback has praised smooth functionality of online slots while acknowledging room for improvement regarding withdrawal times and additional support options in local languages (such as live phone assistance or specific FAQs).
Final Analysis
Golden Winner, an up-and-coming slot machine provider with significant attention towards maintaining a reputable reputation through transparent policies on responsible gaming and player fairness checks conducted by trusted external auditors. The site caters well to various language markets but may benefit from further languages added in support documentation.
However, we must note certain shortcomings: notably fewer currencies accepted compared to industry leaders; restrictive geographic accessibility (excluding USA-based users), and unclear deposit/withdrawal caps – these could potentially discourage global players looking for accessible banking solutions.